We guarantee our products to meet your complete satisfaction for 30 days from the date of purchase. If for any reason you are not satisfied with our product within the first 30 days follow our Return and Return Procedure instructions to receive a refund for the full purchase price, less shipping and handling.
Disclaimer of Warranty
Ulticlip products, when properly used and maintained, can provide years of satisfactory performance. It is, however, impossible for Ulticlip to prevent abuses of our products. Therefore, Ulticlip products are sold “as is” and “with all faults.” Ulticlip makes no express or implied warranties on the sale of our products outside of our 30 day satisfaction guarantee.
Disclaimed from the sales transaction are all warranties of merchantability or fitness for the intended use, either expressed or implied. Also disclaimed from the sales transaction is any liability for incidental or consequential damage resulting from the use of an Ulticlip product. The buyer, and not Ulticlip, assumes the entire risk as to the quality and performance of the product. Also, the buyer, and Ulticlip, is responsible for determining the suitability of the product for the intended use.
In the event you find your Ulticlip product is loose, worn, damaged or ineffective, you as the buyer assume the entire risk of all necessary servicing or repair. If you have a question regarding your Ulticlip products or Ulticlip policies, please contact Ulticlip by using the contact form located on our website.
Warning Regarding Counterfeit Goods
Please be aware that there may be cases where counterfeit goods or imitations, including but not limited to goods that infringe upon Ulticlip’s trademarks or patents (“Counterfeit Goods”), are marketed.
Counterfeit Goods are not covered under Ulticlip’s warranty. Ulticlip expressly disclaims any warranties related to Counterfeit Goods, express or implied.
In order to avoid the inadvertent purchase of Counterfeit Goods, customers are advised to purchase from Ulticlip or one of Ulticlip’s authorized dealers found here: https://www.ulticlip.com/shop/authorized-dealers/
Proof of purchase from an authorized Ulticlip retailer may be requested and/or required before a refund or exchange is given.
All claims of return merchandise must be made within 30 days of date of purchase. No refunds or returns will be accepted after 30 days from the date of purchase. If a product needs to be returned within the first 30 days you must follow the instructions as outlined in the “Return Procedure” section below in order to receive a full refund.
All packaging, postal and tracking fees related to returned products are assumed by the buyer. Ulticlip does not reimburse or refund the cost of packaging or mailing returned item(s).
RETURN PROCEDURE – Failure to completely follow the instructions listed in this section may negate your refund.
1. Pack and mail the item(s) via the United States Postal Service. It is required that a tracking number be acquired at the time of shipping.
Mail returned items to:
10627 S. Homan Ave.
Chicago IL 60655
2. After mailing your item(s) fill out the “Warranty & Return Form” that is located under a separate tab at the top of this page. You will be required to provide the tracking number of the item(s) you mailed when filling out the form. If no tracking number is provided you risk not receiving a refund.
3. Once your package arrives and is processed by our Warranty and Return department we will issue a refund or exchange the defective item(s).
4. You will be notified by email once your refund has been issued or your replacement item has been shipped. Refunds or exchanges are typically issued within 5 business days once a package has been received.